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For Technical Assistance Concerning Filene's Basement OB10:

EMAIL:  FB-OB10
Filene's Basement OB10 Information
Adoption of Electronic Invoicing
 
Filene's Basement is pleased to announce a progressive change in our accounts payable process related to electronic invoicing. We have entered into a relationship with OB10, a global provider for electronic invoice delivery.
 
Invoice processing has always been a labor intense and costly transaction for both suppliers and buyers. This new process will speed up the payment by eliminating common problems such as lost or misplaced invoices. Using the OB10 network, allows us to contact you quickly in the event there are questions regarding your invoices.
 
Click here to download the Supplier Pack
 

Key Features of Electronic Invoicing
 
  • Quicker and guaranteed delivery of invoices to Filene's Basement.
  • Verification of transmission success or failure via OB10.
  • Variety of solutions to allow both high volume and low volume suppliers to participate.
  • Opportunity to raise invoices electronically, regardless of your technical sophistication.
  • Cost effective electronic invoicing.
  • No installation of hardware or software required.
  • Data can be submitted in any format to OB10 when using the "File Submission" method.
  • The OB10 network is compliant with national tax legislation
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    OB10 Electronic Invoicing Option
     
    There are 2 primary methods for sending invoice and credit transactions via OB10. A supplier can either:
    1. Send a data file directly to OB10, or
    2. Create invoices on-line using the 'Invoice Generator'.
     
    Click here to download Options Document
     

    FAQs
     
    Click here to download the FAQs
     

    What happens next?
     
    The attached communication details the next steps and key requirements that allow us to process the data efficiently and according to terms.
     
    Click here to download the What Happens Next Document
     

    How do I get started?
     
    To get started right away, please go to http://www.ob10.com/supplierregistration.
     
    Who do I contact if I need more information on OB10 electronic invoicing or if I face any issues while registering to OB10?
     
    Please contact the OB10 team at:
    Phone
    United States  1 877 752 0900, Option #2
    Email
    North America  usclientservices@OB10.com
    Web
    OB10 Support  http://www.ob10.com/Support
     

    Do I have to pay any fees for using OB10 electronic invoicing?
     
    Yes, there is a cost to use OB10, as there is a cost to send paper invoices, (i.e., postage, ink, paper, envelopes).
     
    OB10 provides a free trial of the Invoice Generator for all suppliers who decide to adopt this method of invoicing Filene's Basement. Once the free invoices have been used, you will need to pre-purchase additional invoices credits.
     
    If you choose to submit invoices as a data file, there is an annual membership fee and a fee per transaction.
     
    Pricing for the OB10 network is set by OB10 and all fees are billed by and paid to OB10. More details can be found on http://www.ob10.com under 'Join OB10' on the left hand menu bar, or by contacting OB10 directly. Filene's Basement expects you to bear the delivery cost of invoicing per standard business practice.
     
    To Discuss The Electronic Invoicing Initiative And Its Importance To Filene's Basement, please contact e-mail: ap.vendors@filenesbasement.com.
     

    Who do I contact for the invoice status/payment status related queries?
     
    For any invoice status/payment related queries, please contact Filene's Basement Accounts Payable at:
    Filene's Basement Accounts Payable
       Phone  Email
     AP Merchandise  614 478 2278   AP.Vendors@filenesbasement.com
     AP Expense  614 478 2303   AP.Vendors@filenesbasement.com
     

    How do I know my Invoice/Invoice File was successfully delivered to Filene's Basement by OB10?
     
    1. OB10 sends an e-mail confirmation to you informing whether the invoice/invoice file has been accepted by OB10 for transmission to Filene's Basement.
    2. OB10 assigns a transaction number for every successful submission to OB10. (This 15 digit transaction ID is unique for every invoice submitted through OB10 and begins with AAA, example: AAA000001234567.)
     
    You can find this number by accessing your account at http://www.ob10.com.
     
  • Log into your account at http://www.ob10.com
  • Under the heading "Reporting", select "Invoice Tracking Report".
  • Leave all filters as they are and run the report.
  • A report showing all invoice numbers and Transaction IDs will display.
  • Please have your vendor #, invoice #, and p.o. # when inquiring about payment status of an invoice.
  •  

    What data must be included on the invoices when submitted via OB10?
     
    Suppliers should not send duplicate paper invoices. OB10 acknowledges safe processing and delivery of all invoices and credits processed to an email address of your choice.
     
    Please ensure all data on your paper invoice is provided via this electronic approach and use comments lines when necessary.
     
    To approve the electronic invoice we require the following information:
     
  • Prepare only ONE invoice per Purchase Order, per shipment / service. Shipments made directly to store locations should be billed, by store, including the applicable store number. Services performed at the store locations should include the store location and store number.


  • Payments will not be generated based on statements, proposals, or estimates.


  • Each invoice must identify the following information:
    1. Purchase order number.
    2. Invoice Number (please use non-repetitive, unique numbers).
    3. Invoice must include an invoice date (ie. shipment / service date).
    4. Payment terms (Payments not generated for late fees or finance charges)
    5. Your A.P. Vendor Number must be included in the vendor address section of the invoice.
    6. Item detail as per purchase order (if applicable), including description, size, unit breakdown with cost, unit count and service description.
  • Under EOM terms, invoices dated on or after the 20th of the month will be paid as though received the first day of the following month.
  •